Privacy Policy

1. Data Controller

The data controller within the meaning of applicable data protection law is:

Game2Net B.V.
Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao
Registration number: 163111
Email: support-de@cold.bet
License: Curaçao: OGL/2024/296/1093  |  Anjouan: Seal ID 822708422d6d82629f687675ee5141416bf7191a24ff1f7c51f2b00afd8038e0b90de804f85dfe21367f43c9ba9efecc

2. General Information on Data Processing

We process personal data of our users only to the extent necessary to provide a functioning website along with our content and services. Personal data is processed regularly only with the user’s consent or on the basis of a legal permission.

3. Your Rights

Subject to applicable legal requirements, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as a right to rectification, restriction or erasure of this data. In particular, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a supervisory authority

4. Data Collected When Visiting the Website

Each time our website is accessed, our system automatically collects data and information from the visitor’s computer system (server log files). This includes, among other things: IP address, date and time of the request, content of the request, access status/HTTP status code, amount of data transferred, browser and operating system used, and the referring page. This data is evaluated exclusively to ensure trouble-free operation and to improve our offering.

5. Cookies

Our website uses cookies. Cookies are small text files stored on your device. We use cookies to make our website more user-friendly and to analyse user behaviour. Where consent is required for the use of individual cookies, this consent is obtained via our cookie consent tool.

6. Redirects and Tracking Within the Offering

This website is part of the online offering of the Coldbet brand (operator: Game2Net B.V., Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao). Registration, bonus and promotional links on this page are routed through an internal tracking and redirect system to the actual gaming platform. A tracking identifier is transmitted in the process to enable technical attribution of individual actions (e.g. registration, bonus activation). This is proprietary group infrastructure, not a redirect to independent third-party providers.

7. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements, or to reflect changes to our services. The new privacy policy will then apply to your next visit.

8. Contact for Data Protection Questions

If you have questions about the collection, processing or use of your personal data, please contact: support-de@cold.bet (general support) or security@cold.bet (security department).